THE POSSESSOR OF A SOFT PERSONALITY
The Prophet’s ﷺ personality was soft. He and coarseness in behaviour. He disliked harshness taught his followers to adopt softness in their behaviour and conduct as God loves gentleness over harshness. He declared gentleness the chief of wisdom and encou couraged his followers to show gentleness through acts of kindness as a means of protecting themselves from the Hellfire.*
From his own example, the beloved Prophet Nabi Pakﷺ of God showed kindness to others. On one occasion, when he offered the prayer with his Companions, he wanted to lengthen the prayer but did not do so because he could hear a child crying for his mother. The Prophetﷺ knew the mother of the child would be in discomfort hearing her child cry, so out of his softness and kindness towards them, he would shorten the prayer and end it as soon as possible.²
* Set forth by Ahmad b. Hanbal in al-Musnad, 1:415 $3938. al-Tirmidhi in al-Sunan, 4:654 $2488. * Set forth by al-Bukhari in al-Şahth, 1:250 $677. Muslim in al-Şahih, I:343 $470.